Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
—Virtual coordinate systems provide an accurate and efficient service that allows hosts on the Internet to determine latency to arbitrary hosts based on information provided by ...
Sheila Becker, Jeff Seibert, David Zage, Cristina ...
Blogs, discussion forums and social networking sites are an excellent source for people’s opinions on a wide range of topics. We examine the application of voting theory to “I...
Alfredo Alba, Varun Bhagwan, Julia Grace, Daniel G...
We propose a design theory that tackles dynamic complexity in the design for Information Infrastructures (IIs) defined as a shared, open, heterogeneous and evolving socio-technica...
This paper integrates expectancy disconfirmation theory and justice theory to construct a model for investigating the motivations behind people’s knowledge sharing in open profe...
Chao-Min Chiu, Eric T. G. Wang, Fu-Jong Shih, Yi-W...