We present an experimental study of automatic camera control in the performance of collaborative remote repair tasks using video-mediated communication. Twelve pairs of participan...
Abhishek Ranjan, Jeremy P. Birnholtz, Ravin Balakr...
Much existing documentation is informal and serves to communicate "how-to" knowledge among restricted working groups. Using current practices, such documentation is both...
Madhu Prabaker, Lawrence D. Bergman, Vittorio Cast...
We present a study comparing usability testing of a single interface versus three functionally equivalent but stylistically distinct designs. We found that when presented with a s...
Maryam Tohidi, William Buxton, Ronald Baecker, Abi...
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies ? primarily between the interview and observation rooms. The benefits and c...
Relying on naturalistic observation, via video selfdocumentaries, contextual interviews, and focus groups, we explored gender differences in the information and communication tech...
Weimin Hou, Manpreet Kaur, Anita Komlodi, Wayne G....