: Business processes continue to play an important role in today’s service-oriented enterprise computing systems. Mining, discovering, and integrating process-oriented services h...
Joonsoo Bae, Ling Liu, James Caverlee, Liang-Jie Z...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Joining up services in e-Government usually implies governmental agencies acting in concert without a central control regime. This requires to the sharing scattered and heterogeneo...
Alessio Gugliotta, John Domingue, Liliana Cabral, ...
TORRENT is an EU-Supported Framework 5 project that is showing how intelligent control and negotiation capabilities can be built into access networks so as to give the residential...
Eric Scharf, Peter Hamer, Konstantinos Smparounis,...
The Grid provides mechanisms to share dynamic, heterogeneous, distributed resources spanned across multiple administrative domains. Resources required to execute a job are identif...
Mohammad Imran Shaik, S. Mary Saira Bhanu, N. P. G...