This paper explores the use of two complementary approaches, each stemming from Personal Construct Theory (PCT), to investigate the interdependence of organizations and informatio...
Laurence Brooks, Christopher J. Davis, Mark Lycett
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Telecommunication networks have evolved in time thanks to the advances produced by the new technologies and especially, Internet. Expert systems are being applied in management of...
-- One of the benefits of a computational grid is the ability to run high-performance applications over distributed resources simply and securely. We demonstrated this benefit with...
Anand Natrajan, Michael Crowley, Nancy Wilkins-Die...
Recommender Systems (RS) so far have been applied to many fields of e-commerce in order to assist users in finding the products that best meet their preferences. However, while th...