This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
In the face of extensive attention form both the research community and the industry, traceability there still lacks of a supporting methodology that enables traceability througho...
In recent years, there has been an increasing interest in developing geometric algorithms for kinematic computations. The aim of this paper is to present the notion of kinematic c...
Transportation and its environmental impacts are a major component of urban environmental management. At the same time, transportation and mobility are an important part or urban ...
A course on pervasive computing should be structured around key functions throughout a systems development process to cover common underlying concerns throughout science and engin...