: Frameworks for composing Web Services offer a promising approach for realizing enterprise-wide and cross-organizational business applications. With BPEL4WS a powerful composition...
The IBM Enterprise Privacy Architecture (EPA) is a methodology for enterprises to provide an enhanced and well-defined level of privacy to their customers. EPA is structured in f...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
The evolution of web services has facilitated the integration of business processes scattered across different geographical locations of the world. Along with the benefits that we...
This paper reports on a research study concerning the integration of electronic commerce (EC) into the pre-sales business processes of small firms. By means of a field survey, 17 ...