Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
We assess the current state of the art in speech summarization, by comparing a typical summarizer on two different domains: lecture data and the SWITCHBOARD corpus. Our results ca...
Enterprises depend on their information workers finding valuable information to be productive. However, existing enterprise search and recommendation systems can exploit few studi...
Packet classification continues to be an important challenge in network processing. It requires matching each packet against a database of rules and forwarding the packet accordi...