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ASUNAM
2010
IEEE
15 years 7 months ago
Assessing Expertise Awareness in Resolution Networks
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
ACL
2008
15 years 7 months ago
A Critical Reassessment of Evaluation Baselines for Speech Summarization
We assess the current state of the art in speech summarization, by comparing a typical summarizer on two different domains: lecture data and the SWITCHBOARD corpus. Our results ca...
Gerald Penn, Xiaodan Zhu
SDM
2010
SIAM
146views Data Mining» more  SDM 2010»
15 years 7 months ago
Towards Finding Valuable Topics
Enterprises depend on their information workers finding valuable information to be productive. However, existing enterprise search and recommendation systems can exploit few studi...
Zhen Wen, Ching-Yung Lin
ICMLA
2008
15 years 7 months ago
Comparison with Parametric Optimization in Credit Card Fraud Detection
We apply five classification methods, Neural Nets(NN), Bayesian Nets(BN), Naive Bayes(NB), Artificial Immune Systems(AIS) [4] and Decision Trees(DT), to credit card fraud detectio...
Manoel Fernando Alonso Gadi, Xidi Wang, Alair Pere...
PDCN
2007
15 years 7 months ago
Modified collision packet classification using counting bloom filter in tuple space
Packet classification continues to be an important challenge in network processing. It requires matching each packet against a database of rules and forwarding the packet accordi...
Mahmood Ahmadi, Stephan Wong
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