This paper deals with voice communication models for disaster area scenarios. The goal is to design models that can be used to generate realistic push to talk traffic for single ...
Nils Aschenbruck, Michael Gerharz, Matthias Frank,...
The increasing utilization of business process models both in business analysis and information systems development raises several issues regarding quality measures. In this contex...
Staffing decisions in a consumer credit origination environment have a significant impact on the financial institution's costs as well as customer service levels. Staff resou...
: We present a spatial model of group interaction in virtual environments. The model aims to provide flexible and natural support for managing conversations among large groups gath...
This paper presents the results of a feasability study that was carried out to evaluate the construction of Use Case Models by comparing the models with groups that used the GUCCRA...
Anderson Belgamo, Sandra Camargo Pinto Ferraz Fabb...