Most of the available knowledge management systems pay little attention to two important aspects: the need of supporting emerging communities of interest together with the officia...
Alessandra Agostini, Sara Albolino, Giorgio De Mic...
We describe a new collaborative technology that is mid-way between the informality of email and the formality of shared workspaces. Email and other ad hoc collaboration systems ar...
Information retrieval is generally considered an individual activity, and information retrieval research and tools reflect this view. As digitally mediated communication and infor...
Steven E. Poltrock, Jonathan Grudin, Susan T. Duma...
This work presents experiences with the adopting of a workflow management system in a large financial institution. We describe the gradual evolution of a traditional work process,...
Most empirical studies of peer production have focused on the final products of these efforts (such as software in Free/Open Source projects), but there are also many other knowle...
Margaret S. Elliott, Mark S. Ackerman, Walt Scacch...