This paper describes issues in the design of IT-centric trouble-ticketing applications. Two prototypes are presented. The first introduces a user-centric, webaccessible thick clie...
In this paper we present a “lightweight” visual formalism that can be used to examine the state space complexity of an interface. The method can form a basis for designing, te...
Fostering creativity in User Interface (UI) design is challenging for innovation. This paper explores the combination of model-based approaches and interactive genetic algorithms ...
By and large, cultural diversity is not being addressed in the design and development of user interfaces for international markets. Localization efforts that merely translate lang...
Requirements capture by scenarios and user interface prototyping have become popular techniques. Yet, the transition from scenarios to formal specifications is still ill-defined, ...