One of the challenges the service providers currently face is the ability to introduce a variety of services at a minimal cost and impact to their customers. These services often ...
In this paper, I consider how class, race, and gender influence perspectives regarding information technology (IT). I do so by considering how participants in a community technolo...
In this paper we propose a model of creation and use of documentation based on the concept of mixed-initiative interaction. In our model, successful single-initiative interaction ...
The advent of e-commerce has created a trend that brought thousands of catalogs online. Most of these websites are “taxonomy-directed”. A Web site is said to be ``taxonomydire...
Distributed Internet-based attacks on computer systems are becoming more prevalent. These attacks usually employ some form of automation and involve the compromise of many systems...