The empirical findings from an organization, which adopted and implemented ERP, are presented. The focus of this empirical research was to understand the nature and processes of k...
Jimmy C. Huang, Sue Newell, Shan Ling Pan, Robert ...
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
The feature interaction problem is prominent in telephone service development. Through a number of case studies, we have discovered that no single semantic framework is suitable f...
J. Paul Gibson, Geoff Hamilton, Dominique Mé...
In this work, we focus on managing scientific environmental data, which are measurement readings collected from wireless sensors. In environmental science applications, raw sensor...
A service-oriented architecture enables composite applications that support business processes to be defined and built dynamically from loosely coupled and interoperable web servi...